I want to thank you and your staff for what turned out to be a very positive experience. I must have met at least four employees, all of whom were courteous, knowledgeable and obviously enthusiasts themselves. My issue with the wheel alignment on my W204 was attended to swiftly and positively.

If you set out to provide a unique customer experience, and I think you do, then I feel you should know just how successful you are.
Clem